Introduction
At AI Photo Enhancer, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our service.
By using our service, you consent to the collection and use of information in accordance with this Privacy Policy. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
1.1 Personal Information
When you create an account or use our service, we may collect the following personal information:
- Email address (for account creation and communication)
- Name (if provided during registration)
- Profile information (if you choose to provide it)
- Payment information (processed securely through third-party payment processors)
1.2 Usage Data
We automatically collect certain information when you use our service:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our service
- Images uploaded and processing history
- Feature usage patterns and preferences
1.3 Image Data
When you upload images to our service:
- We temporarily store your original images for processing
- We generate and store enhanced versions of your images
- We may retain metadata associated with your images
- Images are automatically deleted after a specified retention period
2. How We Use Your Information
2.1 Service Provision
We use your information to:
- Process and enhance your images using AI technology
- Maintain and improve our service functionality
- Provide customer support and respond to inquiries
- Manage your account and subscription
- Process payments and billing
2.2 Service Improvement
We may use aggregated and anonymized data to:
- Analyze usage patterns and improve our AI algorithms
- Develop new features and enhancements
- Optimize service performance and reliability
- Conduct research and development
2.3 Communication
We may use your contact information to:
- Send service-related notifications and updates
- Provide customer support and technical assistance
- Send important security and policy updates
- Share promotional content (with your consent)
3. Third-Party Services
3.1 Google Analytics
We use Google Analytics to understand how visitors interact with our website. Google Analytics collects:
- Page views, session duration, and bounce rates
- Geographic location (country/city level)
- Device and browser information
- Traffic sources and referral information
- User interactions with website elements
Google Analytics uses cookies to track this information. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on or by disabling cookies in your browser settings.
3.2 Microsoft Clarity
We use Microsoft Clarity to analyze user behavior and improve our website experience. Microsoft Clarity collects:
- Session recordings and heatmaps of user interactions
- Click, scroll, and mouse movement patterns
- Page performance and loading times
- Form interactions and conversion funnels
- Device and browser technical information
Microsoft Clarity automatically masks sensitive information like personal data in forms. You can opt out of Clarity tracking by disabling cookies or using privacy-focused browser settings.
3.3 Authentication Services
We use third-party authentication providers (such as Google, GitHub) to allow you to sign in to our service. When you use these services, they may collect and share certain profile information according to their own privacy policies.
3.4 Payment Processors
Payment information is processed by secure third-party payment processors. We do not store your complete payment card information on our servers. Payment processors have their own privacy policies governing the collection and use of your payment information.
4. Data Storage and Security
4.1 Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit and at rest
- Secure server infrastructure and access controls
- Regular security audits and vulnerability assessments
- Employee training on data protection practices
- Incident response procedures for security breaches
4.2 Data Retention
We retain your information for the following periods:
- Account information: Until you delete your account or request deletion
- Uploaded images: 30 days after processing (unless saved to your account)
- Usage logs: Up to 2 years for service improvement and security purposes
- Payment records: As required by law and accounting practices
4.3 Data Location
Your data may be stored and processed in various locations to ensure service reliability and performance. We ensure that all data processing locations provide adequate protection for your personal information.
5. Your Rights and Choices
5.1 Access and Control
You have the right to:
- Access and review your personal information
- Update or correct inaccurate information
- Delete your account and associated data
- Export your data in a portable format
- Restrict or object to certain data processing activities
5.2 Cookie Management
You can control cookies through your browser settings:
- Block all cookies or only third-party cookies
- Delete existing cookies from your device
- Set preferences for specific websites
- Receive notifications when cookies are set
Note: Disabling cookies may affect the functionality of our service.
5.3 Marketing Communications
You can opt out of promotional emails by clicking the unsubscribe link in any marketing email or by updating your account preferences. You will continue to receive essential service-related communications.
5.4 Account Deletion
To delete your account and associated data, please contact us using the information provided below. We will process your request within 30 days and confirm when your data has been deleted.
6. Cookie Policy
6.1 What Are Cookies
Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and analyze how our service is used.
6.2 Types of Cookies We Use
Essential Cookies
Required for basic website functionality, authentication, and security.
Analytics Cookies
Help us understand how visitors use our website (Google Analytics, Microsoft Clarity).
Functional Cookies
Remember your preferences and settings to enhance your experience.
7. Children's Privacy
Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
If we discover that we have collected personal information from a child under 13, we will take steps to delete such information from our systems as quickly as possible.
8. Privacy Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:
- Post the updated policy on our website
- Update the "Last Updated" date at the bottom of this policy
- Notify you via email if you have an account with us
- Provide prominent notice on our website for material changes
Your continued use of our service after any changes indicates your acceptance of the updated Privacy Policy.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.
When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your data, including:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions by data protection authorities
- Certification schemes and codes of conduct
- Other legally recognized transfer mechanisms
10. Contact Information
If you have any questions about this Privacy Policy, want to exercise your rights, or have concerns about how we handle your personal information, please contact us:
AI Photo Enhancer - Privacy Team
Email: support@photo-enhancer.net
Website: https://photo-enhancer.net
Response Time: We aim to respond within 48 hours
For data protection inquiries, please include "Privacy Request" in your email subject line and provide details about your specific request or concern.
This Privacy Policy is effective as of Aug 23, 2025, and was last updated on Aug 23, 2025.
Version 1.0.0